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FAQS

WHITING & DAVIS FAQs

Here is a list of our frequently asked questions. If your question isn't listed here, please feel free to contact us for more information.

Where can I purchase Whiting & Davis jewelry?

Whiting & Davis jewelry can be purchased at select boutiques across the country. Click here to find our featured retailers or contact info@whitinganddavis.com for a store near you.

How can I pay online?

Whiting & Davis accepts Visa, MasterCard and American Express.

Through what carrier do your orders ship?

All orders are shipped via UPS ground.

Can I purchase online internationally?

At this time, Whiting & Davis does not accept international orders online. If you would like to purchase, please contact info@whitinganddavis.com or (844) 246-3722.

What is your return policy?

If for any reason you are dissatisfied with your jewelry purchase, Whiting & Davis will accept any unworn jewelry within 30-days of the ship date for a full refund or credit. Please include your original invoice with your return and note the reason for return. All refunds will be credited for the original amount paid, less shipping fees, except in the case of a defective item or incorrect shipment. Whiting & Davis cannot accept any giveaway or promotional pieces for refund or credit.

What is your warranty?

Whiting & Davis is committed to designing high-quality jewelry and stands behind our product 100%. If the jewelry has a manufacturing defect, Whiting & Davis will either repair, replacement, or issue a credit within one year of purchase. If a replacement is not available or repair possible, a credit will be issued. This repair policy covers only Whiting & Davis jewelry.

I no longer see an item that I wanted to purchase, will it be available again?

Previous season designs are often removed from the website. If there is a particular piece you were waiting to purchase and can no longer find it, please feel free to contact info@whitinganddavis.com to inquire about last season items.

How can I clean my jewelry?

Whiting & Davis fashion jewelry is finished with high quality plating. If your jewelry requires cleaning, we suggest you gently use a soft cloth and refrain from any chemical cleaners which might contain abrasives.

How can I tell if my Whiting & Davis is authentic?

Authentic Whiting & Davis designs will include either an engraved trademark on the piece or a drop tag marked ‘W&D.’

Can you repair Whiting & Davis vintage designs?

At this time, Whiting & Davis cannot accept any vintage jewelry or accessories for repair. You may take the piece to your local jeweler for an assessment and estimate. Oftentimes, we suggest you keep the piece in its original condition – the wear over the years is just proof of how much it was loved and treasured!

What is the value of my vintage Whiting & Davis?

We cannot assign value to our own branded vintage items. We suggest you take the piece to a high-end consignment shop or your local antique dealer to have it appraised.

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